"Having Gather has given us an incredible amount of efficiency throughout our entire design process. We had these beautiful visual presentations that were lacking information, and we had these incredibly comprehensive docs that were lacking a visual accompaniment. Now we have one place to see all that stuff together."

- Jeffrey Ramirez, Partner & Brand Designer

The Challenge

The UP Studio specializes in custom modern homes, providing full-service architecture and interior design. Despite their integrated approach, they faced significant challenges in team communication and project management.

"Because we're designing the architecture and interiors for our custom homes simultaneously, sometimes our team members were getting stuck in their own silos," explains Jeffrey Ramirez, Partner and Brand Designer at The UP Studio.

Communication was scattered across emails, Slack, and text messages, making it difficult to maintain context and project continuity.

The Breaking Point

The firm's visual presentations, while beautiful, lacked detailed specifications.

Their comprehensive documentation, on the other hand, missed crucial visual elements their creative work demanded.

They needed a solution that could bridge this gap while handling both macro and micro aspects of their projects.

The Solution

The UP Studio initially adopted Gather for interior design work, but quickly expanded its use across their entire process.

They now manage everything from exterior and interior finishes to lighting fixtures and furniture specifications in one place.

Impact on Team Collaboration

"Having Gather has given us an incredible amount of efficiency throughout our entire design process," notes Ramirez. "Now we have one place to see all that stuff together."

The platform's visual organization makes it easier to onboard new team members while reducing internal communication overhead.

Client Experience Transformation

Tania Martins, Director of Interior Design, emphasizes the impact on client relationships: "Home design is incredibly personal, and it's important for our clients to know that they are our most important collaborator."

"Having a place where we can be transparent about budget and timeline has added an extra layer of trust for our clients."

Results

The platform has become central to The UP Studio's procurement process, streamlining product orders and delivery tracking.

Clients can now view detailed product information and provide contextual feedback directly within the system.

This has eliminated the confusion of scattered communications and improved project transparency.

Conclusion

The UP Studio's experience shows how the right software can transform a firm's workflow.

By unifying their visual and technical documentation in one platform, they've created a more cohesive, efficient, and transparent design process for both their team and their clients.